Handcrafted artificial arrangements — "exquisite detail and lasting beauty you’ll enjoy for years to come."

+1 (905) 631-0727

Frequently Asked Questions

What types of products do you sell?

We offer high-quality, handcrafted artificial floral arrangements and individual faux floral stems — perfect for everyday styling and creative displays.

Our collection also features a variety of unique containers (vases, pots, baskets) and complementary home décor accents to help you style your space beautifully.

How do I care for my artificial flowers and arrangements?

Luckily, our artificial flowers and arrangements require very little maintenance to keep looking fresh and beautiful. To ensure they last as long as possible, please keep the following tips in mind:

  • Fire Safety: Keep artificial trees, plants, and arrangements away from heat sources or open flames such as candles, fireplaces, ovens, and heaters.

  • Keep Dry: Avoid getting your artificial florals wet and keep them away from high-moisture areas like unventilated bathrooms.

  • Avoid Direct Sunlight: Prolonged exposure to sunlight or placing items near windows can cause fading and material breakdown over time.

  • Indoor Use Recommended: Unless otherwise noted, do not display items outdoors, as weather elements can damage them.

  • Proper Storage: For seasonal items, store them in the original shipping box or another protective container to prevent dust accumulation and stem damage. Keep stored items in a cool, dry place away from moisture.

  • Cleaning: The best way to dust your arrangement is by using a hair dryer on the cool air setting to gently blow off dust. Avoid heat as it may damage the materials. For stains, gently wipe with a damp cloth.

Following these simple steps will help your artificial florals stay vibrant and beautiful for years.

How long will my artificial flowers and arrangements last?

It’s difficult to provide an exact lifespan, as many factors influence how long an artificial arrangement will stay beautiful. However, with proper care and maintenance, our artificial flowers and plants typically last 8–10 years.

Many customers have enjoyed their arrangements for 15 years or more when following recommended care guidelines. Proper placement, cleaning, and storage can significantly extend the life of your floral pieces.

I would like to have an arrangement custom made. Can you help?

Yes!! That is the entire premise of our company. With over 8,000 flowers and 300 different containers to choose from, the options are truly endless. We’d love to help you create a one-of-a-kind arrangement tailored to your vision and style.

Please send us an email at info@yourbusinessname.ca, and we will get in touch to start the creative process together. Our skilled artisans will work closely with you to bring your ideas to life with handcrafted, personalized floral designs.

Can you make an arrangement using my own container?

Unfortunately, we can’t use customers’ own containers as we cannot guarantee their safe arrival during shipping.

Fortunately, we offer over 300 beautiful containers to choose from, ensuring you’ll find the perfect vessel for your custom arrangement.

How do you ensure my products will arrive safely?

We take great care in packaging every order to protect your products during transit. From sturdy boxes to carefully selected padding, our packaging is designed to keep your items secure and minimize the risk of damage.

If, despite our precautions, your shipment arrives damaged, please contact us immediately so we can promptly assist in resolving the issue.

Where do you ship?

We currently ship across Canada.

See our Shipping Policy for full details.

What type of payments do you accept?
How can I contact you?

Email us anytime at sales@beafloral.com or fill out the contact form on our website. We typically respond within 1 business day.

Do you ship internationally?

We currently offer shipping within Canada only. Please check back soon for updates on international shipping availability.

What are artificial flowers made of? Are they really made of silk?

Artificial flowers can be made from a variety of materials, including polyester fabric, latex, foam, plastic, and paper. While many are referred to as "silk flowers," most modern faux florals are actually made from high-quality polyester or synthetic fabrics — not real silk.

The term “silk flowers” has become a general industry phrase, even though true silk is rarely used today due to its delicate nature and high cost. Our floral stems are selected for their realistic look and feel, often combining fabric petals with mouldable plastic or wire stems for natural movement and durability.

Can I display your artificial flowers and plants outdoors?

Due to the power of mother nature, we strongly advise against displaying our artificial flowers, plants, and trees outdoors or placing them in direct sunlight indoors.

UV light and exposure to weather elements can break down materials over time, causing colours to fade prematurely and reducing the lifespan of your arrangements.

Unless otherwise specified, all our artificial products are designed for indoor use and should be kept away from direct sunlight and outdoor elements to maintain their beauty for years to come.

How long will it take for my order to ship?

Since all our products are custom made by hand, processing times vary depending on the complexity of your order. Typically, ready-to-ship items take 2–4 business days to process, while custom orders usually require 7–14 business days.

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.

If you need your order by a specific date, please let us know when placing your order, and we’ll do our best to accommodate your request.

Do you do Weddings?

Currently, we do not offer wedding-specific arrangements like corsages or boutonnieres. However, we do provide beautiful tabletop arrangements perfect for wedding décor.

If you prefer a DIY approach, we can also supply individual flowers and stems for you to create your own floral designs. Feel free to contact us for more details or custom requests!

What if I want a particular flower for a fresh flower arrangement?

Due to the seasonal nature of fresh flowers, we may not always be able to source specific varieties year-round. If you have a preferred fresh flower, please let us know when placing your order, and we will do our best to provide it for you.

If the flower you request is unavailable, we will substitute it with the closest possible alternative to maintain the beauty and style of your arrangement.

How much is shipping?

Shipping is calculated at checkout based on your location and order size.
Orders over $100 CAD may qualify for free standard shipping (Canada only).

What's your return policy?

We accept returns on eligible items within 14 days of delivery.
Custom orders are final sale unless the product arrives damaged or doesn’t match your approved design.

  • View our full Return & Refund Policy.
What if my item arrives damaged?

We carefully package every order, but if your item is damaged in transit, contact us within 7 days with photos. We’ll make it right — with a refund, replacement, or store credit.

How do I track my order?

Want to customize further?
We’d love to see your ideas!

Ready to bring your vision to life?

Book a free consultation with our floral design team and let us help you create the perfect arrangement for your home, office, or special event. We’ll work with your style, colours, and budget to craft something truly beautiful and lasting.

Book a Consultation

 

 

Can’t find what you’re looking for?

Contact us directly for more information.